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Enhancement Management:
- Ensure all services are delivered on time, within budget, and meet quality standards.
- Coordinate with architects, engineers, contractors, and other consultants.
- Supervise contractors and outside laborers working on projects.
- Review contracts and performance specifications to ensure compliance.
- Lead and direct the Enhancement Team, including Foremen, Leads, and Crews.
- Promote company culture, safety, and integrity.
- Ensure effective scheduling and coordination of crew activities, work priorities, and material staging.
- Monitor labor and budget to ensure profitability and operational efficiency.
- Maintain paperwork flow, including DVIRs, invoices, incidents, and dailies.
- Conduct regular job inspections and maintain project quality.
Winter Services Management:
- Oversee snow removal and deicing operations for properties, ensuring compliance with contractual specifications.
- Manage winter crew routes, schedules, and resources efficiently.
Customer Service:
- Maintain strong customer relationships and provide prompt, professional responses to inquiries and issues.
- Serve as a key point of contact for customers alongside the Account Manager.
- Attend meetings with property managers, board members, and homeowners as needed.
- Ensure crews maintain professionalism and respect for private property.
Communication:
- Facilitate communication between property managers, internal teams, and customers.
- Document and communicate project needs, problems, and solutions to management.
Quality Control:
- Inspect completed jobs to ensure high-quality work and compliance with client specifications.
Estimating, Budgeting, and Billing:
- Prepare estimates for landscape enhancements and manage cost reports.
- Track labor, material, and subcontractor costs to ensure projects stay within budget.
- Investigate and resolve any budget variances, ensuring projects are completed within financial parameters.
- Oversee job billing and ensure accurate job costing.
Employee Management:
- Supervise up to 12 employees, assigning tasks and ensuring proper training and development.
- Manage performance and provide feedback to improve crew efficiency.
- Approve timecards and ensure timely completion of necessary paperwork.
- Work with HR for personnel decisions, including hiring, training, and disciplinary actions.
Safety:
- Model and enforce safety practices, ensuring compliance with all safety protocols.
- Conduct safety training sessions and weekly meetings with crew members.
- Ensure the use of proper PPE and compliance with safety regulations.
Salary Range: $70,000 - $90,000