We are seeking a motivated, customer-focused Residential Account Manager to manage and grow relationships with our residential landscape clients. This position serves as the primary point of contact for homeowners and is responsible for ensuring properties are maintained to company standards, customer expectations are met, and opportunities for additional landscape services are identified.
The ideal candidate has strong communication and organizational skills, understands landscape maintenance and enhancement services, and enjoys building long-term relationships with customers.
Qualifications
• 5+ years of experience in landscaping, lawn care, property management, account management, customer service, or a related field preferred.
• Knowledge of residential landscape maintenance and enhancement services preferred.
• Strong customer service and relationship-building skills.
• Excellent verbal and written communication skills.
• Ability to recognize landscape maintenance issues and recommend appropriate solutions.
• Strong organizational and time-management skills.
• Comfortable preparing estimates, discussing pricing, and selling additional services.
• Ability to manage multiple customers, properties, projects, and deadlines simultaneously.
• Basic computer skills and ability to learn company CRM, estimating, scheduling, and work-order systems.
• Valid driver’s license and acceptable driving record.
• Ability to spend significant time outdoors inspecting properties in varying weather conditions.
How to apply: [email protected]
Salary Range: $80-90k